Overview

At Bytesafe, we strive to ensure our customers are completely satisfied with their purchases. If you are not entirely happy with your purchase, we are here to help. This policy outlines the terms and conditions for returns and refunds.

Returns

You have 7 days from the date you receive your item to request a return. To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.

Return Process

To initiate a return, please contact our customer support team at support@bytesafe.shop. Provide your order number, the item you wish to return, and the reason for the return. Our team will provide you with a return authorization and instructions on how to send your item back to us.

Refunds

Once we receive your returned item, we will inspect it and notify you of the status of your refund. If your return is approved, we will initiate a refund to your original method of payment. You will receive the credit within a certain number of days, depending on your card issuer’s policies.

Shipping

You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.

Non-Returnable Items

Several types of goods are exempt from being returned. Non-returnable items include:

• Gift cards
• Downloadable software products
• Some health and personal care items

Exchanges

If you need to exchange an item for the same product, please contact us at support@bytesafe.shop. Depending on where you live, the time it may take for your exchanged product to reach you may vary.

Contact Us

If you believe you are eligible for a refund, please contact us with the details of your purchase and the reason for your request. We will respond to your inquiry as soon as possible.